Today’s law industry environment almost requires the production of electronic documents and data; a cost-effective solution to collecting information manually, as was done in the past. However, when you decide that eDiscovery is a more seamless path to litigation support, it’s important to choose the best provider of these services. At Infinite eDiscovery we have a few suggestions for finding the right provider of the services and support you need.
First, it’s to your benefit to choose an individual in your firm to become the eDiscovery “guru” who can gain knowledge about this innovative approach to litigation support, and educate others in your firm.
Learn about eDiscovery service providers before you actually need their services. While it’s a good idea to talk to those who provide litigation support in person, searching the web can also provide you with a wealth of information. Some of the questions you may consider asking include:
- How is data collected?
- How does the company approach the eDiscovery process?
- What is the reason for price difference between competitors?
- Once data is collected, how is it sorted and processed?
- Is it possible to create load files for importation of the data collected into litigation support databases commonly used?
Visit a handful of vendors to learn how their services work, and find out more about their resources. This gives you the opportunity to ask all of the questions you have, find out the number of employees there are, whether services are sub-contracted, etc.
Be sure the individual within your law firm you select to become the “guru” of eDiscovery is efficient and focused on making informed decisions. You must have a person who is not completely immersed in a current case and who can keep an eye on budget requirements while coordinating with vendors and facilitating communication within your company so that your needs can be met, and the best decision made.
Ask for references. This is essential with any vendor, as you want to ensure you have a service provider who is reputable and can provide you with client references, information about project management skills, turnaround time, what work can be done within your budget, and more. References are important; the more you know, the easier it will be to choose an eDiscovery service provider.
Consider the strengths of the vendor in terms of legal support. Many companies today who are involved in electronic discovery branch out into a wide array of services, however it’s important to focus on those with strength and who focus primarily on the specific litigation support services you need.
Companies in need of an Atlanta litigation support company can rely on Infinite eDiscovery Solutions for all of your legal needs – from consulting and discovery to specialty services including eDiscovery workshops, continuing legal education classes, copying and printing, and more. Contact us today to learn about our entire suite of litigation support services.
